Bodily Injury AI Agent
Free up valuable time for your employees to focus on delivering high-quality, empathetic service where it matters most.
Focus on what really matters: People
Handling bodily injury claims is one of the most complex jobs in the insurance industry. Claims handlers often manage between 100 to 150 cases at a time, requiring detailed case reviews, personalized communication, and adherence to legal and medical standards.
However, with only about 55% of their time being billable, inefficiencies can hurt profitability, client satisfaction, and employee well-being.
Introducing: Your Bodily Injury AI Agent
Imagine a future where your team works alongside a specialized AI Agent that takes care of repetitive tasks, provides instant insights, and allows your staff to focus on more valuable activities.
Meet the Bodily Injury AI Agent, your intelligent assistant designed specifically for the bodily injury sector and fully customizable to fit your business needs – from claim intake to customer service.
Your Bodily Injury AI Agent is not meant to replace humans, but to free up time so that your employees can focus on what matters - providing high-quality, empathetic service.
How the Bodily Injury Claims Agent Delivers Value
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Puts Your Customer First
Supports Employees
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Improves Decision-making
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Future-Proofs Your Business
Key Skills of Your Bodily Injury AI Agent
Customer Interaction
Seamless Customer Service: Delivers fast, accurate responses to general inquiries, managing policy updates and more.
Claim Intake
Effortless FNOL: Reads and extracts key details from documents, emails, and forms, ensuring complete and accurate claim intake.
Managing Next Steps: Requests missing information from customers, forwards correspondence to stakeholders, and suggests next steps.
Claim Processing
Automated Summaries: Scans case files and produces actionable summaries in seconds, reducing time spent reading reports and documents.
Legal and Medical Insights: Provides access to relevant laws, precedents, and medical references, working with regional industry standard information.
Smart Email Assistance: Generates drafts for customer responses, ensuring clear and empathetic communication.
File-Specific AI Chat: A secure, interactive chat allows handlers to ask questions directly within case files - No more endless scrolling to find the one report you drafted years ago.
The Numbers that Matter
By deploying a Bodily Injury AI Agent with claim processing skills, here’s what transformation could look like for a business with 30 claims handlers managing 3,750 cases (125 per handler):
Billable by the Hour Model:
By increasing billable time from 55% to 70%, each handler adds 225 billable hours annually. Across 30 handlers, that’s 6,750 additional hours. At €200 per billable hour, this results in an extra €1.35 million in revenue per year.
Paid Per Case Model:
Automation reduces time spent per case by 30%. If each case previously required 8 hours, Agentic AI reduces this to 5.5 hours, saving 9,375 hours annually. With an hourly cost of €140, this equates to €1.31 million in operational savings.
Beyond Efficiency
While the numbers are compelling, the real power of Agentic AI lies in its ability to transform human experience.
By taking over repetitive, time-consuming tasks, the AI agent allows claims handlers to focus on what they do best – building client trust, solving complex cases, and delivering empathetic service.
Your Bodily Claims Agent in Action:
End to end Claims Handling Support
Committed to Security, Privacy, and Compliance
he Bodily Injury AI Agent is designed to handle even the most sensitive data securely. Designed for an industry with the highest security standards, it is fully compliant with GDPR and ISO/IEC 27001:2022.
From the ground up, we prioritize user privacy with a Secured Software Development Lifecycle (SSDLC) approach, ensuring every solution is safe, reliable, and built to protect sensitive data. With features like encryption, audit trails, and strict access controls, you can trust your AI Agent to safeguard your clients’ data.
What our customers say:
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