Motor AI Agent

The ideal assistant for your claims and customer service teams – intelligent, diligent, and fully compliant. 

Designed to Address Your Business Problems 

Motor claims are a big challenge for insurers due to their high volume and low profitability per claim. While these claims aren’t necessarily complex, their frequency can lead to inefficiencies.  

Claim handlers spend hours manually reviewing and verifying incomplete files. 

Emails go back and forth to gather missing documents, which delays resolutions. 

High claim volumes strain resources, making it hard to maintain quality without increasing costs. 

On average, motor claims take 2 hours to process. With thousands of incoming claims each year, these inefficiencies add up and hurt profitability. 

Your Assistant from Customer Service to Claims Handling: Motor AI Agent 

Simplifai has introduced a smarter way to handle claims and customer inquiries within motor insurance: the Motor AI Agent. Powered by Simplifai’s InsuranceGPT, this intelligent and diligent Agent frees your team to focus on resolving claims and strengthening customer relationships while automation takes care of the rest. 

Both intelligent and diligent, our Motor AI Agent supports you every step of the way – from handling general inquiries to claims intake and processing. Customize it with the features that fit your needs. 

Equip Your Motor AI Agent with Key Skills

Smooth Customer Service

Delivers fast, accurate responses to customer inquiries and streamlines policy management through core system integration. 

Document Management

Collects missing documents and details, ensuring claims are ready for processing when they reach a handler. 

Instant Claim Case Summaries

Summarizes key information from reports, accident forms, invoices, and repair estimates, reducing manual workload.

Smart Email Automation

Generates clear, accurate, and consistent communication with customers and vendors alike.

Decision
Support

Grants immediate access to relevant laws, precedents, and suggests claim acceptance or denial based on documentation and legal findings.

The Impact of Your Motor AI Agent in Claims Processing 

With Simplifai’s Motor AI Agent, claims handlers are freed from repetitive tasks and incomplete files. This allows them to focus on resolving claims faster and providing exceptional service to clients and agents.

The result? Happier clients, more engaged employees, and a more profitable claims operation.  

Results for an Insurer managing 10,000 Motor Claims Annually:

50% Efficiency Gain

By reducing claim processing time from 2 hours to 1 hour, your AI Agent saves 10,000 hours annually.

Significant Cost Savings

At an average operational cost of €70 per hour, this results in €700,000 in annual savings. 

Faster Resolutions

With claims fully complete and ready for action, resolution times decrease, enhancing customer satisfaction. 

Committed to Security, Privacy, and Compliance

Designed for industries with the highest security standards, our Motor Claims Agent is fully compliant with GDPR and ISO/IEC 27001:2022.

From the ground up, we prioritize user privacy with a Secured Software Development Lifecycle (SSDLC) approach, ensuring every solution is safe, reliable, and built to protect sensitive data.

1+ Million Motor Claims Automated Every Year

Since 2021, our Motor Claims Agent for Van Ameyde processes large volumes of claims fast and accurately round-the-clock, leading to more satisfied clients and more motivated employees.

Delays due to manual information processing leading to higher operational costs.

Best-in-class Regulatory Compliance

Integration with systems, such as Contemi and Sapiens

Customizable Workflow Management

Seamless Integration With Your Core Systems

... and many more

What our customers say:

With the help of an AI Agent, Nh1816 Verzekeringen can organize the claims process more intelligently allowing employees to spend less time manually processing documents and e-mails.
Janwillem Swart
Commercial Manager, Nh1816 Verzekeringen
I must admit that I’m positively surprised by the results. It was delivered as promised (and more) in a very short amount of time. The goal was to achieve a 70% automation grade, and we achieved way more.
Thomas Dinhoff Pederson
CIO, Eika Forsikring

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