Simplifai Platform
Simple. Secure. Scalable.
The space where your AI Agent is created, deployed, and operated.
What is Simplifai Platform?
Simplifai’s Enterprise Grade Platform is the foundation where our AI Agents are created, deployed, and continuously improved – equipped with tools designed to meet your business needs.
With data privacy, security, and compliance as our top priorities, our fully certified platform ensures your business remains secure and future-ready.
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How To Train & Deploy Your Agent
With in-depth training from the Simplifai team, you’ll gain full control to create, train, and deploy your AI Agent on the Simplifai Platform.
Easily train your Agent by tagging keywords, phrases, and intent behind customer communications, while setting up rules and action flows tailored to your business needs.
Your AI Agent continuously improves with each training cycle, becoming smarter over time. We provide expert guidance and ongoing support to ensure optimal performance and seamless automation.
Simplifai Platform Ecosystem: Key Features at a Glance
InsuranceGPT
InsuranceGPT is the intelligence behind our AI Agents’ claim handling capabilities - from FNOL to processing, it is a secure, custom-built GPT tool trained exclusively on insurance-specific data.
With its deep understanding of industry terminology, regulations, and workflows, it handles complex queries with exceptional speed and accuracy, streamlining insurance operations like never before.
Guided by insights from our product advisory boards of insurance industry leaders, we continuously refine InsuranceGPT to align with real-world insurance needs.
Powering Next-Generation Claim Processing
As an intelligent assistant to your Claims Handler, your AI Agent powered by InsuranceGPT can:
Summarize claim cases and reports efficiently.
Identify missing documents for a complete case file.
Find similar and relevant cases from historical data.
Recommend claim approval or rejection based on precedents.
Generate pre-drafted emails for quick review and sending.
NLU: Smarter AI for Insurance Automation
Simplifai’s Natural Language Understanding (NLU) technology equips your AI Agent with the right tools to handle claim intake and customer interactions, ensuring seamless, accurate, and efficient communication.
With human-like precision, NLU enables your AI Agents to comprehend and interpret complex insurance-related queries, enhancing automation and customer experience.
Context-Aware Understanding: Accurately processes customer queries by identifying intent, sentiment, and key details.
Multi-Language Support: Handles diverse languages to improve accessibility and customer experience.
Advanced Text Analysis: Extracts critical insights from policies, claims, and legal documents for accurate decision-making.
Seamless Integration: Works effortlessly with emails, chat, and document processing for streamlined workflows.
Continuous Learning: Adapts and improves with each interaction, ensuring increased accuracy over time.
Flow Builder: Simplifaing Automation
Flow Builder is a simple yet powerful tool that helps you automate your repetitive tasks and business processes on the Simplifai Platform.
Whether you're sorting emails, managing data, or handling repetitive tasks, Flow builder orchestrates data through AI and by connecting to various systems. It connects with different apps and follows your set rules to get the job done - no coding or IT knowledge needed.
Simplifai Your Workflows
Effortlessly create, edit, and manage multiple workflows with ease.
Visualize your workflows in Flow Builder. Connect AI Modules, Apps and Logic Modules to build your workflows.
Automate workflows by scheduling flows to run at specific intervals.
Generate Replies & Summaries for your emails and documents with AI.
Human In The Loop: You Are In Control
- Smart Oversight: Human review is always present when needed, especially for low-confidence outputs or high-stakes decisions.
- Error Reduction & Compliance: Minimize mistakes, enhance compliance, and tailor oversight based on your needs.
- Seamless Collaboration: Route complex or uncertain cases to human operators for real-time review and intervention.
- Risk Mitigation: Maintain compliance and reduce risks in sensitive processes with manual oversight when necessary.
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Insights & Analytics: Actionable Data at Your Fingertips
Get real-time AI and automation insights with dashboards that track performance, accuracy, ROI, and workflow efficiency.
✔ Real-time visibility into automation performance.
✔ Optimize accuracy, efficiency, and throughput.
✔ Measure ROI with time and cost-saving metrics.
✔ Continuously refine and enhance processes.
Committed to Security, Privacy, and Compliance
Designed for industries with the highest security standards, Simplifai Platform is fully compliant with GDPR and ISO/IEC 27001:2022.
From the ground up, we prioritize user privacy with a Secured Software Development Lifecycle (SSDLC) approach, ensuring every solution is safe, reliable, and built to protect sensitive data.
Seamless Integration With Your Core Systems
