#1 AI Platform for Insurance
Platform = engine. Agents = product. Improve any layer, your agent gets better.
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One Platform. Five Layers
Every AI Agent is intelligent, explainable, and enterprise-ready. Each layer does one thing well.
AI Engine
The cognitive engine that powers every decision. AI Models for Text, Vision and Audio powered by proprietary and foundation models.
AI Skills Library
Modular, insurance-specific capabilities, similar to people’s skills. Each skill resolves a specific task: policy extraction, coverage validation, severity scoring, fraud signals, reserve calculation, payment assembly. Compose the agent you need. Add or upgrade skills over time. Version-controlled with full audit trail.
Industry Knowledge Hub
Embedded insurance knowledge includes country-specific regulations, claims playbooks, reference data, fraud patterns, and regional context. Agents follow the right rules from day one, with fewer errors and faster time-to-value.
Integration Hub
Non-invasive connectors to your existing ecosystem. Pre-built for Business and Industry Systems. REST API framework for custom integrations. Bi-directional data flow. Multi-channel intake: email, portals, file uploads, API triggers. No rip-and-replace: the agent works on top of your stack.
AI Workspace
Mission control for humans and AI. Visual drag-and-drop workflow builder. Configurable guardrails, approvals, and escalations. Know Your Agent dashboards for real-time performance, value tracking, and AI observability. You set boundaries. You stay in control.
What the platform delivers
Six core capabilities that power every AI Agent.
Advanced Workflow Management
- Visually design, build, configure, deploy, and optimize AI Agent workflows on an intuitive canvas.
- Smart logic with conditionals and loops for complex processes.
- Unified system that integrates apps and AI tools in one platform.
Human-in-the-loop
- Centralized task queue where agents route items for review.
- Approve, reject, or edit AI outputs before execution.
- Configurable confidence thresholds.
- Full audit trail of every decision.
- Feedback loop that improves accuracy over time.
Integration Hub
- Pre-built connectors to business and industry-specific systems.
- REST API for custom integrations. Bi-directional data flow in real time.
- Connect to private and public data sources.
AI Engine
- Best-of-breed frontier models, validated and optimized for insurance.
- Document intelligence with OCR, table extraction, and structured data.
- NLU engine for intent, entity, and sentiment.
- Prompt Studio to configure, test, and version prompts.
- Swap between LLMs, proprietary NLU, or specialty models.
AI Skills Library
- Modular, insurance-specific skills that plug together into executable orchestration to drive AI Agent behavior.
- Two-tier design: broad operational impact with configurability
- Each skill labeled by execution method: ML model, deterministic rule, or human-in-the-loop.
- Version-controlled with full audit trail. Co-developed with customers.
Know Your Agent (KYA)
- Real-time dashboards on throughput and STP rates.
- Process mining to visualize bottlenecks.
- AI performance tracking: confidence, accuracy, and drift detection. Custom reports and BI tool integration.
- ROI calculator to quantify time and cost savings.
Trust by design. Enterprise-grade
Zero security breaches in 9 years. Built for the most demanding insurance environments.
Certifications
Security
Governance
Resilience
Scalability
Compliance
12 reasons insurance leaders choose Simplifai Platform
Purpose-built for insurance since 2017.
Every capability designed for claims teams in regulated markets.
Time to Value
Insurance-specific platform for rapid onboarding
Configurable & Modular
Drag-and-drop workflows with deep customization
Security & Scale
ISO/SOC certified, zero incidents in 9 years
Deterministic AI
Agents do only what humans define — full control
Document Intelligence
Any text complexity, any language, at scale
Explainability
Every AI action traceable — built for regulated markets
AI Skills Library
Modular skills that replace specialty point solutions
STP & Human-in-the-Loop
E2E automation with human oversight for trust
9 Years of Building AI
500+ person-years in a purpose-built platform
Dedicated Agentic AI Team
Experts who design, build, and deploy at scale
Industry Knowledge Hub
Country-specific rules and regulations built in
Beyond Text
Vision and audio capabilities for broader use cases
Platform to power AI Agents for Entire Insurance Value Chain
One AI Agent per function to start, a team of agents as complexity grows. 64 use cases across the value chain, from winning the account to paying the loss.
Policy Administration
Underwriting
Claims
Customer Service
Distribution & Sales
See what the platform can do for your operation
