Built for Insurance. Proven in production. Run by people who've done it before

Simplifai builds AI Agents purpose-built for P&C insurance claims. We help insurers, TPAs, MGAs, and brokers automate claims workflows across intake, processing, and closure — reducing manual work, cutting costs, and improving the customer experience. Whether you handle 5,000 or 500,000 claims a year, Simplifai’s AI Agents are configured to fit your operation and scale with your growth.

An AI Claims Agent is an intelligent digital worker that handles specific claims tasks end-to-end: reading and extracting data from emails and documents, checking policy coverage, detecting fraud signals, calculating reserves, coordinating with providers, communicating with policyholders, and settling the claim. Unlike basic automation or chatbots, our agents understand context, apply your business rules, and adapt to your processes. Every action is logged and every decision is explainable.

Simplifai’s AI Agents support motor, property, bodily injury, travel, marine, pet, and commercial lines. The platform covers the full claims lifecycle — intake, processing, and closure — with modular AI skills that can be configured for different products, workflows, regions, and regulatory environments.

Yes. Simplifai integrates with your existing infrastructure — not against it. We have pre-built connectors for Guidewire, Sapiens, Keylane, and Duck Creek, plus a REST API framework for custom integrations. The AI Agent runs on top of your current stack. No rip-and-replace. No migration project. We meet you where you are.

You don’t need to be AI-mature to get started. We begin with a discovery session where we map your claims process and identify where AI creates measurable impact. We show you 30+ specific jobs the agent can handle — mapped to your operation — before any commitment. Then we design a phased plan together, starting with the area of highest value.

You define what agents can do and where humans step in. Authority levels are fully configurable — from full automation on simple claims, to recommend-and-approve on complex cases, to prepare-and-escalate on high-sensitivity situations. Every action is logged, every decision is explainable, and your team can step in at any point. This earned trust model means the agent takes on more responsibility only as it proves itself.

Yes. Simplifai is ISO/IEC 27001:2022 certified, SOC 2 Type 2 certified, and fully GDPR compliant. We’ve maintained zero security or data breaches across nine years of operation. Every product is built through a Secure Software Development Lifecycle, with annual external audits and regular penetration testing. Data is encrypted in transit and at rest, stored in separate databases, and hosted in your preferred regional data centre. We are also aligned with DORA and EU AI Act requirements.

Most customers go live with their first AI Agent within 4 to 8 weeks. We run a structured process — discovery, solution design, configuration, integration, testing, and go-live — with a dedicated Solution Manager guiding you through every step. No lengthy procurement or complex IT migration required.

Most AI solutions are generic tools retrofitted for insurance. Simplifai was built from the ground up for claims — with domain expertise, regulatory knowledge, and proven workflows embedded into the platform since 2017. We deliver one AI Agent that covers the full lifecycle, not a patchwork of point solutions. 50+ agents deployed, 10M+ transactions processed, zero failed projects. The proof comes before the promise.

Your team understands your business. We understand claims AI. Building from scratch takes 18 to 24 months, requires deep insurance domain expertise across regulations, fraud patterns, and claims workflows, and costs $500K to $5M+ before ongoing maintenance. We deploy in 4 to 8 weeks with nine years of production experience and 50+ agents already live. Every major technology wave ends with mid-market companies choosing to buy over build — because the opportunity cost of building is higher than the cost of the software.