AI Powered Communication Automation

Streamlined, AI-powered human-like responses in written inquiry processing to enrich customer engagement.

Enhance communication with Simplifai Written Inquiry Processing Module

Reduce response time

Process written inquiries through emails within seconds and send faster, more accurate, automated replies to recipients.

Best-in-class data compliance

Our solution is compliant with data privacy practices like GDPR & ISO to protect customer data.

Humanize your responses

Read, interpret, & analyze complex, unstructured data or free-text written communication.

Optimize operational expenditures

Optimize operational expenditure by automating processing of written inquiries through emails without upstaffing.

Understands multiple languages

Automate written inquiries through email using an efficient Language Engine in English, Norwegian, German, and more.

Fully integrated solution

Provide end-to-end automation by combining with document and chat processing solution modules.

Unleashing the power of AI in Written Inquiry Processing with Simplifai

Redefining written communications: Simplifai delivers growth and innovation at the workplace with AI-powered Written Inquiry Processing.

Scale-up with innovation

No coding required

Drive business growth

Improved customer satisfaction rate by more than 25%

Nh1816 is a leader in the Dutch insurance sector with more than 160 employees and 800 local advisors. With a focus on personalized insurance service, it caters to more than 500,000 customers and 2 million insurance contracts.

With our AI solution, the company was able to:

25% increase in customer satisfaction

Zero backlog piling up on Mondays

80 working hours reduced per week

Reduce workload for employees

Read case study

Process large volumes of written inquiries within minutes using our AI solution

‍

Reads and interprets written communication, and classifies them

Extracts relevant data & identifies customer intentions

Evaluates data and perform various business actions

Requests missing information from stakeholders

Updates information and archives data in external systems

Understand how it works

Out of the box integration with your existing systems

Simplifai launches world-first generative AI tool for insurance

The first custom-built AI GPT tool for insurers offers ChatGPT-like enhanced decision making for automated claims management, while maintaining privacy and data security

Read the entire article here

We adhere to the best-in-class data privacy and security protocols

We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empower customers with data control and clear usage purposes. 

‍

Want to know more about our compliance commitment?

Best-in-class compliance