Document Processing

Enhance your customer service with superfast AI-fuelled document handling by processing unstructured data.

Process large volumes of documents within minutes

Using our AI-powered solution for document handling

Reads and interprets document text & classifies documents

Extracts relevant data & identifies customer intentions

Requests missing information from stakeholders

Updates information and archives documents in external systems

Understand how it works

Unlock the next level of business transformation with our Document Processing Module

End-to-end automation

Identify key data & phrases, classify documents, extract information, forward to stakeholders, and keep back-end systems updated.

Best-in-class compliance

Our solution is compliant with data security practices such as GDPR & ISO to protect customer data.

Humanize your responses

Read, interpret, & analyse complex, unstructured data or free-text communication using our powerful document processing solution.

Fully integrated solution

Provide end-to-end automation in combination with email & chat processing modules by easily integrating with existing systems.

Optimize operational expenditures

Automate processing of documents and save costs by reducing use of manual resources without upstaffing.

Handle various document types

Process different document types, such as Microsoft Word, PDF, text and more, from email attachments, uploads,folders, and archives.

Transforming Document Handling with Simplifai’s AI-powered solutions

Simplifai’s AI solutions leverage the ability to analyze and interpret free-text information for swift and efficient Document Processing.

Enhanced process efficiency

No coding required

Improved response time

Implement in weeks

In-depth processing with Page-wise Classification

Our Document Processing Solution can classify and process each individual page inside a document containing multiple pages.

Interpret text in pages having different formats with a single solution

Split a document into individual pages while extracting information

Merge pages of the same type and send them to the action flow

Carry out various business decisions based on diversity in page types

Improved customer satisfaction rate by more than 25%

Nh1816 is a leader in the Dutch insurance sector with more than 160 employees and 800 local advisors. With a focus on personalized insurance service, it caters to more than 500,000 customers and 2 million insurance contracts.

With our AI solution, the company was able to:

25% increase in customer satisfaction

Zero backlog piling up on Mondays

80 working hours reduced per week

Reduce workload for employees

Read Use Case

Simplifai launches world-first generative AI tool for insurance

The first custom-built AI GPT tool for insurers offers ChatGPT-like enhanced decision making for automated claims management, while maintaining privacy and data security

Read the entire article here

Out of the box integration with your existing systems

We adhere to the best-in-class data privacy and security protocols

We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empower customers with data control and clear usage purposes. 

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Want to know more about our compliance commitment?

Best-in-class compliance