Email Processing

Where data access falls short, our AI-driven archiving solution steps in: Storing, sorting, and serving your data, exactly when and how you need it.

Navigating challenges of digital mail archiving

Current archiving systems fall behind in the digital transformation

70% of important information is not archived properly

25% of all important information in public case processing is lost due to poor archiving routines

1/3 of the money annually spent on archiving could be saved with better systems.

We solve:

Streamline record-keeping for increased accessibility.

Gain customer trust and improve accountability with Simplifai archiving solution.

Unable to find the right information at the right time?

Unable to make strategic choices due to poor customer data management?

Losing out on customer trust due to lack of transparency?

Effortlessly archive all important information.

Ensure all important items are stored correctly through automated archiving and record keeping. 

Spending heavily on archiving emails and attachments?

Unable to archive all important data due to lack of resources?

Are your employees overloaded with archiving tasks?

Achieve business excellence with compliance.

Ensure proper, responsible, and legal archiving with best-in-class AI solutions.

Dealing with inconsistency in record keeping?

Losing court cases due to lack of case documentation?

Paying hefty fines due to breach of regulatory or contractual requirements?

Keep your data secure and accessible with digital archiving.

Avoid data loss and inaccuracy in record-keeping with Simplifai archiving solution.

Losing important information due to lack of archiving?

Unable to harness the full potential of data analytics tools?

Unable to make the right strategic decision due to inaccurate date archiving?

Effortless archiving

Streamlines employees’ management and archiving of emails and attachments by automating classification and information indexing.

Accessibility for all

Secures search and accessibility for both employees and citizens by storing data in a secure, organized and searchable archive.

Best in class compliance

Ensures data security and privacy with GDPR and ISO/IEC 27001:2013 compliant software, following ‘privacy by design’ approach.

Customer feedback

Simplifai was wise to design its Simplifai Archiver as a decision support tool, rather than a fully automated tool. Our assessment is that public sector actors are allowed to use it to support archiving and record keeping decisions. Those who may try to develop or use a fully automated variant, however, will probably face a legal challenge.
Kaja Breivik Fusureth
Legal Specialist Director at Datatilsynet
I must admit that I’m positively surprised by the results. It was delivered as promised (and more) in a very short amount of time. The goal was to achieve a 70% automation grade, and we achieved way more.
Thomas Dinhoff Pederson
CIO, Eika Forsikring

Introducing the Simplifai Archiver

Ensure that important items are stored correctly through automated archiving and record keeping. The Simplifai Archiving gives you more control while saving valuable time.

Helps administrators select which correspondence to archive and enter into the public record

Using Artificial Intelligence, the Simplifai Archiver supports caseworkers in managing the increasing amount of documentation arriving via email. By automating the record keeping and archiving process, it ensures proper, responsible and legal archiving.

Compliance and data protection by design

The Norwegian Data Protection Authority has validated the Simplifai Archiver for use in public institutions.

The Simplifai Archiver as a decision support tool – Here’s how it works

The solution consists of three modules. Before it suggests what to do with an email, each module considers one of the following questions:

Is the e-mail personal in nature?

Should the e-mail be entered into the record?

Should the e-mail be archived?

E-mail processing

1

Each e-mail will be tagged accordingly to determine whether it meets the criteria for inclusion in the archive and public record.

2

When the administrator agrees with the assessment, the email can be tagged in the category “Archiving OK”.

3

The administrator can either personally archive the email, or all email tagged with “Archiving OK” will be archived by the Simplifai Archiver the following night.

4

Specific rules can be added that exempt certain inbox content from being processed, such as exempting certain senders or certain key words in the subject field or e-mail body.

Discover the Future of Document Management with Simplifai

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Norwegian Authority Approves Simplifai Archiver for Public Institutions

The Simplifai Archiver was first developed in collaboration with the Norwegian National Archives through the Norwegian Directorate for Administration and Financial Management’s (DFØ) STARTOff scheme. The Norwegian Data Protection Authority (Datatilsynet) assessed whether the solution is compliant with national data protection regulations to let AI handle public mail.

Public institutions have a legal basis for using the solution for decision support with archiving and record keeping

Democratic values inherent in proper record keeping and archiving are ensured

The solution is recommended as a decision support tool, rather than fully automated

Empower your team with automation to optimize efficiency

Trondheim was the first municipality in Norway to use our AI solution for archiving documents. Simplifai has delivered the solution together with the Norwegian company Documaster. The municipality benefits from the Simplifai Archiver through the increased degree of self-service and consequently reduced case handling time. Both employees and citizens can now access the information they need quickly and easily online.