Claims Intake
Are manual claims intake processes driving up costs and customer churn?
Discover how our automated end-to-end solution not only enhances customer satisfaction but also reduces operational costs by up to 50%.
Understanding the Current Challenges
Insurance companies today face numerous challenges in claims intake including:
Delays due to manual information processing leading to higher operational costs.
Inefficiencies causing increased customer churn
Manual, or poorly automated claims procedures slowing down settlements
Missed opportunities for business expansion due to limited capacity
We can provide:
Up to 80% claims handled automatically
Reducing reliance on manual processing, leading to a substantial decrease in operational costs.
25% increase in customer satisfaction
Ensuring swift and accurate response times, reducing the likelihood of customer churn.
Up to 50% reduction in claims expenses
Directly impacting the bottom line by mitigating the costs associated with manual claims intake.
We solve:
Lower your response time from hours to a few seconds.
Shift from slow, manual processing to lightning-fast responses with Simplifai AI Automation, directly enhancing customer satisfaction and retention.
Struggling to resolve the growing volume of customer queries? We help reduce backlog and enhancing satisfaction.
Low Employee Efficiency? High Churn? Our AI streamlines tasks, freeing up staff for higher-value work.
Losing to Competitors? Stay ahead with faster, more accurate service and retains market share.
Improve customer service for seamless experience.
We help businesses staying relevant to the changing needs of the customers with state-of-art AI solutions ensuring customer satisfaction.
Making overpayments and underpayments of indemnity obligations? Minimize errors in payments with automated AI processing.
Unable to make strategic choices due to poor documentation/archive? Enhance strategic choices with precise documentation.
Low Employee Efficiency? High Churn? Our AI streamlines tasks, freeing up staff for higher-value work.
Achieve business compliance with effortless innovation.
Simplifai empowers businesses with best-in-class AI solutions to focus on driving growth and innovation.
Losing court cases due to lack of case documentation? Our AI ensures comprehensive and accurate case documentation.
Paying hefty fines due to breach of regulatory or contractual requirements? Stay compliant, avoid fines with secure AI solutions.
Unable to optimize business performance securely? Our AI enables secure and efficient business operations.
Gain unprecedented capacity without upstaffing.
Navigate the hurdles of growth and capacity shortage with our auto-scalable claims handling solution.
Losing business opportunities to the competitors? Stay competitive with superior service efficiency.
Wasting your resources on rectifying errors?
Our AI solution ensures precision, saving time
and money.
Missing revenue and sales target?
AI-driven accuracy and efficiency can boost your financial performance.
Don’t miss out, start your automated claims journey today with Simplifai.
Strengthening performance and customer relations.
Our solution improves accuracy which reduces both overpayments and underpayments of indemnity obligations due to manual error- a direct impact on your combined ratio.
Customer satisfaction increases due to reduced processing time including access to service representatives to quickly resolve claim disputes and avoiding litigation. Thus, reducing customer churn.
Simplifai understands claims processing, and partners with processors to:
Improve combined ratio by reducing the operational cost with efficient claims processing
Add capacity to the claims Intake team for peak seasons and complex cases like cross-border claims
Reduce first response time from hours to a few seconds leading to increased customer trust
Enhance customer experience with fast, simple, and satisfying claims processing
24/7 availability and productivity to process large volumes of claims quickly and accurately
Empower human resources by allowing them to perform value-added, critical tasks
Van Ameyde: Effortless Cross-Border Claims Management
Our solution simplifies cross-border claims management, reducing manual workload, and lowering the risk of costly errors and delays.
Experience a seamless, efficient, and accurate approach to cross-border claims intake with the following features:
Multi-Language Support
Best-in-class Regulatory Compliance
Integration with systems, such as Contemi and Sapiens
Customizable Workflow Management
Align your strategic imperative with our AI solution for continuous business growth
Drive efficiency, profitability, and scalability
Transform manual, error-prone processes into automated, efficient operations with our AI solutions.
Out of the box integration with your existing systems
80% of all customer inquiries handled automatically
Claims Link is an independent claims settlement company based out of Norway. The core operations for Claims Link Customer Success Center (CSC) involves processing insurance claims.
The goals achieved by Claims Link were:
Increased customer experience and efficient claims management
Business scalability at lower cost
Secure business operations when scaling
We adhere to the best-in-class data privacy and security protocols
We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empower customers with data control and clear usage purposes.
Want to know more about our compliance commitment?
Read our e-Book on ‘Scope of Intelligent Automation in Insurance Industry’ for more insights.
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